Senior Lead Consultant - Service Now Architect


ServiceNow, Portugal


Information Technology (IT)


€55,000 to €70,000 Per Annum


Lisbon, Portugal

Contract Type


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Senior Lead Consultant - Service Now Architect

Location: Lisbon, Portugal - Hybrid


The Role

Our client is looking for a Senior Principal Consultant – Service Now Architect to join their company. In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams.



  • Provide technical leadership to the team
  • Create and maintain a detailed view of the existing architecture
  • Design and collaborate with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document
  • Define and communicate, at both a design and architectural level, technical solutions that align with systems architecture and business problems
  • Ensure technical governance process and policies are being followed
  • Provide architectural controls to ensure the correct technical solutions are used when delivering business solutions
  • Create and maintain a detailed view of integrations
  • Create and maintain a Technical Implementation Roadmap
  • Resolve technical escalations, including responding to defects
  • Participate in process workshops
  • Work closely with client enterprise architecture team and client ServiceNow Teams
  • Periodically Review Configuration to ensure Platform health
  • Assess instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan
  • Review design and code per sprint to ensure quality
  • Provide hands-on assistance with the detailed design and implementation approach of selected projects
  • Ensure design is within the boundaries of Licensed modules else communicates changes in license to the client
  • Maintain expert knowledge of the ServiceNow platform; its products, capabilities, and ecosystem
  • Assist in migrating configuration across instances
  • Support the COE in the continuous development of training paths for professional advancement
  • Contribute to ongoing definition of best development and solution practices
  • Lead training workshops to spread experiences gained across the practice


Skills / Qualifications

  • Certified System Administrator (CSA) in addition to one Mainline certification (e.g. CSM, HRSD, ITSM, GRC…)
  • Excellent communication skills for client facing roles
  • Hands-on experience on projects
  • IT Graduate


  • B.Tech / MCA / M.Tech / BSc (Computer) / B.E.



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About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: Forensic Accounting & Fraud - (AML/CTF, Investigation, CFE’s etc.); Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts - SAS, SPSS etc.); Compliance/Corporate Governance; IT - (full SDLC- BA’s PM’s , Architects, Developers etc.)

Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients’ specifications. We may store applications in our cloud storage facilities that may include dropbox.